1. Agreement
These Terms govern your receipt of SMS appointment reminders and related communications from DocsDocs Technologies Inc. ("DocsDocs") on behalf of your dental clinic. By submitting the SMS opt-in form, you agree to these Terms.
2. The relationship
DocsDocs provides a practice management platform to dental clinics. When you receive a message from us, the clinic identified in the message is the sender of the underlying communication. Your dental clinic is responsible for the content of clinical messages and for the relationship with you as a patient. DocsDocs is the technical conduit that delivers the message.
3. SMS program description
- What you receive: appointment confirmations, reminders (typically at 7 days, 3 days, 24 hours, and 2 hours before your visit), and replies to your inbound texts.
- Frequency: message volume varies with your appointment activity. Typically 1-5 messages per appointment.
- Cost: message and data rates from your mobile carrier may apply. DocsDocs does not charge you a fee for these messages.
- Sender: messages are sent from +1 (877) 414-4890 and other DocsDocs numbers.
4. Opting out
You may opt out at any time by replying STOP to any DocsDocs SMS message. You will receive one confirmation message that you have been unsubscribed. To opt back in, reply START or sign up again at /sms-opt-in.
5. Eligibility
The DocsDocs SMS program is available to people aged 13 and older located in the United States. For minor patients, the legal guardian on file with the clinic is the appropriate recipient.
6. Acceptable use
You agree not to (a) use the program for any unlawful purpose, (b) impersonate another person, (c) interfere with the operation of the service, or (d) send obscene, threatening, or harassing messages in reply.
7. No warranty
The service is provided "as is." DocsDocs does not warrant that messages will be delivered on time or at all. Carriers may delay, filter, or block messages outside our control. Do not rely on SMS for emergencies — call 911 or your clinic directly.
8. Limitation of liability
To the maximum extent permitted by law, DocsDocs is not liable for indirect, incidental, or consequential damages arising from your use of the SMS program. Our total liability to you under these Terms is limited to fifty US dollars (US$50).
9. Privacy
Our handling of your personal information is described in the Privacy Policy, which is incorporated by reference into these Terms.
10. Changes
We may update these Terms periodically. Material changes will be posted on this page with a new "Last updated" date. Your continued participation in the SMS program after the change means you accept the updated Terms.
11. Governing law
These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Santa Clara County, California.
12. Contact
DocsDocs Technologies Inc.
19360 Kerwin Ranch Ct
Saratoga, CA 95070
developer@docs-docs.com